Privacy Policy

Your privacy is important to us. This privacy policy applies only to the collection, storage and processing of personal data made through the website, by the company Love Pet Alliance, Lda.
Love Pet Alliance, Lda, owner of the website is a private limited company registered in Portugal under NIPC 510935524.
Here you can find out what kind of data we collect about you, how we use it, and how you can change, control or delete it.


DASHI® is a registered trademark of EUIPO – European Union Intellectual Property Institute – under number 017994706, by Love Pet Alliance, Lda (hereinafter “DASHI®”).
This Policy is intended to make known to Users / Customers the general rules for the processing of personal data, which are collected and processed in strict compliance and compliance with the provisions of personal data protection legislation in force at any given time, namely the Regulation. (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“RGPD”).
This Privacy Policy applies solely to personal data for which DASHI® is responsible for the collection and processing thereof.

Our Commitment

Protecting privacy and personal data is a fundamental commitment of DASHI® to its Users / Customers. DASHI® is committed to the protection and confidentiality of personal data and has taken the measures it deems appropriate to ensure the accuracy, integrity and confidentiality of personal data, as well as all other rights that assist their holders, processing data. in a lawful, loyal, transparent and limited to authorized purposes.
Who is the data controller?
The controller of the data collected through this website is DASHI®.
Love Pet Alliance, Lda
Maurício Lourenço de Oliveira Street, 38
4405-034 Madalena
Phone 227 130 773
[email protected]

Veracity of the Information Provided

All information you provide to us must be truthful and accurate. For these purposes, the interested party guarantees the authenticity of all data provided by him as a result of the completion of the corresponding forms. In any event, you will be solely responsible for any false or inaccurate statements you make, and for any harm you cause to DASHI®, or to third parties, for the information you provide to us.
Links to other websites
This Privacy Policy applies only to the DASHI® website and not to third party websites. We may indicate links to other websites that we believe may be of interest to our visitors. However, the link to these sites only happens through the click of the user in their link, never being automatic. We aim to ensure that such websites meet the highest standards of security and privacy requirements. However, due to the nature of the internet, we cannot guarantee the privacy standards of the websites we link to or be responsible for the content of these websites, and this Privacy Policy does not apply to any non-DASHI® website.

Personal Data

What is personal data?
When we refer to personal data we refer to any information of any nature whatsoever on any medium, including sound and image, relating to an identified or identifiable individual directly or indirectly, in particular by reference to an identifier, such as a name. , tax identification number, address or other elements enabling the identification of that individual to be reached.
What categories of personal data we collect when, how we collect it, and how we treat it
Browsing the DASHI® website does not require any form of registration, allowing you to browse our website without providing us with any personal data. However, purchasing products, knowing promotional information and subscribing to newsletters necessarily requires the provision of personal data. DASHI® will only use personal data when it is provided by its owners, for the purposes provided and always with the consent of their owners.
1. Internet access data
With access to the DASHI® Personal Area, a set of computer data is automatically collected, which is recorded, and the collection of this data is purely technical. The data concerned are as follows:
• IP address of the requesting processor;
• Date and time of access;
2. Customer Registration
Registering on the DASHI® website allows you to purchase products and / or receive promotional information and subscribe to newsletters. To do this you must click the MY ACCOUNT button, following the other instructions. In order to register on the website, each User / Customer will voluntarily provide and at their own responsibility personal data (name, surname, email address, telephone, address (es)) that must be true and accurate. Reading and express acceptance of the DASHI® Website Terms and Conditions of Use and Privacy Policy is a mandatory requirement to be able to complete your registration. The choice of username and password is the sole responsibility of the user to ensure the confidentiality of their personal data. The information you provide to us on the registration form allows you to access your profile, check your orders and make your purchases without having to re-enter your identifying information (name, surname, email and phone) and address (s).
3. Purchase of products
To purchase products from our online store you must be registered on the DASHI® website. To place the order you must provide the TIN, the delivery address (if different from the billing) and payment method. The data you provide to us will be used to process, bill, and ship your purchased products, to notify you of delivery status, or if problems occur with the delivery of your items.
4. Receive news – Promotional Information
DASHI® offers its Users / Customers a free service for sending newsletters and promotional information for their products. This information may be sent by post, telephone and / or electronic. This service aims to inform your Users / Customers of relevant information within the areas of interest covered by the DASHI® website. To be able to use this service you must authorize it when registering as a User / Client. If the data subject does not wish to continue to receive such communications, he may at any time withdraw his consent to use his data for these purposes by simply clearing (or disabling) the “I give my consent for DASHI® to contact me by email, telephone or letter with promotional information ”or to follow the directions at the end of each newsletter.
Basis legitimating the processing of personal data
Your personal data will be used in accordance with the implied agreement between you and our company so that we can provide you with the products of your choice. Whenever the data is used for purposes other than those legally required to provide our services, we will ask your express consent for such use. In this case, the basis that legitimizes the processing of the data is the consent and acceptance of the User / Client in each of the sections in which personal information is compiled. The User / Customer has the right to withdraw consent at any time without affecting the legality of the treatment based on consent prior to withdrawal.
How long do we store your personal data?
Without prejudice to other deadlines provided for in the legislation in force, namely tax, accounting and contractual liability, the data collected through this site will be kept for the period of time that the user is registered, being deleted when the user requests the deletion of them or their registration under the terms “How can you exercise your rights?”.
Who can we pass your data to
Some personal data of Users / Customers are transmitted when DASHI® in its activity uses third parties to provide certain services, namely:
• The name, shipping address are transmitted to the shipping company to allow delivery to the address you provide us with as well as the telephone number to facilitate the delivery process.
• The name, billing address, tax ID and email address are passed to the billing company.
Social networks
DASHI® has a profile on some social networks (Facebook, Instagram), being responsible for the content published there. In no event will DASHI® extract data from social networks unless you obtain timely and express consent to do so.


What are your rights as a holder?
As holders of personal data, users are guaranteed at any time the right of access, rectification, limitation and deletion of their personal data (except for data that is indispensable for the fulfillment of legal obligations to the controller). ), the right to object to their use and withdrawal of consent, without compromising the lawfulness of the processing carried out under that consent, and the right to data portability.
The holder of the personal data may do so by sending an email to [email protected] or by sending a letter to the following address: Love Pet Alliance, Rua Maurício Lourenço de Oliveira, 38, 4405-034 Madalena, Portugal. Regarding the right of access and rectification the user can, after registration on the website DASHI®, access your data and can be rectified by his own address, e-mail address and phone. With regard to Promotional Information, if the data subject does not wish to continue to collect it, he may at any time withdraw his consent to the use of his data for these purposes by simply deselecting (or disabling) the check box “I consent to DASHI® contacting me by email, telephone or letter with promotional information” or following the directions at the end of each newsletter.

Notwithstanding being able to submit complaints directly to DASHI®, by calling 927 552 729 or by email [email protected] the User / Customer may complain to the Control Authority, which is the National Data Protection Commission (CNPD). ), using the contacts provided by this entity for this purpose.


What measures has DASHI® taken to ensure the security of your personal data?
DASHI® is committed to ensuring the protection of the security of personal data made available to you. Compliance with these rules is an obligation on all who legally access them.
Bearing in mind the concern and commitment that DASHI® reveals in the defense of personal data, several security measures, of a technical and organizational nature, have been adopted in order to protect the personal data made available to it against its dissemination, loss, misuse. , unauthorized alteration, treatment or access, as well as against any other form of unlawful treatment.
In addition, third parties who, in the context of the provision of services, process the User’s / Client’s personal data on behalf of and on behalf of DASHI®, are obliged to perform appropriate technical and security measures that, at any moment, meet the requirements of current legislation and ensure the protection of the rights of the data subject (including the protection of privacy and personal data of Users / Customers).
In this sense, on the DASHI® website, personal data collection forms require encrypted Browser sessions and all personal data transferred is securely stored on DASHI® systems which, in turn, are located in an Amazon Datacenter. Web Services – Ireland, covered by all physical and logical security measures that DASHI® has deemed indispensable for the protection of personal data.
Notwithstanding the security measures adopted by DASHI®. DASHI® warns all Internet surfers to take additional security measures, including ensuring that they use an up-to-date security patch PC and Browser. configured, with active firewall, antivirus and antispyware and make sure the authenticity of the websites they visit on the internet, and should avoid websites which they do not trust.


How can you find out about any changes to DASHI® personal data protection policy?
DASHI® reserves the right at any time to readjust or amend this Personal Data Protection Policy, such changes being properly publicized on the various DASHI® communication channels.