Terms & Conditions

Making sure you read, measured on any use of this site, means accepting the terms and conditions set forth herein.

General Conditions

These Terms and Conditions (hereinafter “Terms and Conditions”) govern your use of the DASHI ™ website, accessible from https://dashiofficial.com (hereafter “DASHI ™ Website”).
Use of the DASHI ™ Site by DASHI ™ customer (s) (hereinafter “Customer” or “Customers” respectively) or DASHI ™ Site user (s) (hereinafter “User” or “Users”) assumes and implies knowledge and acceptance by Customer and User of these Terms and Conditions.
You and You represent that you have the necessary legal capacity to accept these Terms and Conditions.
DASHI ™ reserves the right to change these Terms and Conditions, freely and at any time.
DASHI ™ is a registered trademark of EUIPO – European Union Intellectual Property Institute – under number 017994706, by Love Pet Alliance, Lda (hereinafter “DASHI ™”).
Customer must read these Terms and Conditions prior to registering with DASHI ™. Upon reading, understanding and acceptance of these Terms and Conditions, Customer declares that no further act or consent is required.

Web Page Usage

The user undertakes to use the Web, the Services and the Content in a diligent, correct and lawful manner and, in particular, undertakes to refrain from: suppressing, misleading or manipulating the copyright and other data identifying rights of holders incorporated into the Content, as well as technical protection devices, or any information mechanisms that may contain the Content

Provided you comply with these Terms and Conditions and applicable law, particularly copyright and industrial property protection, and criminal laws, Customer and User enjoy complete freedom to use the DASHI ™ Site.
You and You are solely responsible for your use of all content available on or from the DASHI ™ Site in accordance with these Terms and Conditions.
The following activities are expressly prohibited:
(i) engage in activities that are illegal or infringe the rights of DASHI ™ or its Customers and Users or other Internet users;
(ii) use any identity other than that of Customer or User or otherwise falsify or obscure the identity of Customer or User in email messages or any other Internet service;
(iii) transmit, reproduce, publicize the sale, offer, exchange or search for any copy or form of copying or use of copy of computer program, written publication or any other work protected by copyright law or industrial property, or any other material or information that may be legally protected or violate the rights of third parties, regardless of the medium used, without holding the respective rights of transmission, reproduction, advertising, use or authorization legally required;
(iv) interfere with or otherwise condition the use of the DASHI ™ Site or otherwise violate any rules, regulations or network standards linked to the use of the DASHI ™ Site;
(v) introduce, transmit or make accessible in any form material containing viruses, programs, systems or files that destroy or limit the functionality and / or capability of any computer, server, including software and hardware or communications equipment or electronic networks;
(vi) promote or provide information about illegal activities such as the physical offense of other individuals or acts of animal cruelty.

Violation of Terms and Conditions

DASHI ™ reserves the right to take any action it deems necessary to safeguard its rights in the event of violation or attempted violation of these Terms and may choose to suspend or block access to and use of the DASHI ™ Site without that for the Client or User comes the right to any compensation or indemnity due to such fact.


The entire content of the DASHI ™ Site, including, but not limited to, text, graphics, images, sounds, logos, trademarks, domains and any other elements, is the property of DASHI ™, which owns, inter alia, copyright and proprietary rights. industrial about the same. Copyright protection of DASHI ™ content extends to all reproductions or copies obtained from the content of the DASHI ™ Site.
Access to and use of the DASHI ™ Site is subject to interference, interruption, disconnection or other anomalies, including as a result of malfunctions, overloads, line loads or other contingencies to which DASHI ™ is unrelated, expressly acknowledging Customer and User. that no liability may be attributed to DASHI ™ for any potential or actual damages that may, directly or indirectly, result to Customer or user due to the occurrence of such events.
DASHI ™ does not warrant that the DASHI ™ Site will operate uninterrupted or be free of errors, viruses or other harmful elements.
DASHI ™ is not responsible for any defects, malfunctions, or incompatibilities of Customers ‘or Users’ hardware and is not obligated to provide support in the use of the DASHI ™ Site nor to ensure that it serves the purposes intended by Customer or the Customer. User
DASHI ™ reserves the right at any time to add, delete or modify any content from the DASHI ™ Site.
DASHI ™ reserves the right to deny access to and use of the DASHI ™ site to any Customers or Users that violate any provision of these Terms and Conditions or any legal rules, including regarding the use of the Internet and its users.
DASHI ™ is not responsible for the accuracy, quality, safety, legality or legality that DASHI ™ is unaware of, including compliance with copyright and related rights rules, with respect to the content or products or services contained on the DASHI ™ Site that have provided by advertisers or business partners, as well as any information contained on third party websites to which it links.
DASHI ™ is also not responsible for any acts or omissions of such third parties relating to such content, products or services, and does not guarantee that such products or services will achieve certain results intended by Customer or the User.
DASHI ™ assumes no responsibility for consequences resulting from access by Customers or Users to third party websites through links provided by DASHI ™.
DASHI ™ is not responsible for improper administration of the products to the User’s animal (s) even if they are supplied through a purchase from DASHI ™. It is therefore up to the User to check the products received through the online shopping process before opening the packages.

Customer or User Responsibility

The Customer or User are solely and solely responsible for your use of the DASHI ™ Site and you are required to comply with applicable law, including the Copyright and Related Rights Code, the Industrial Property Code and the Computer Crime Law, as well as to act in good faith and to make use that does not offend any rights of third parties, including the right to image, the right to a good name, the right to honor and reserve privacy, and which does not constitute an attack on grounds of race, nationality, ethnic origin, religion, political belief or sex, other than defamation, incitement to theft, fraud, violence, terrorism, sadism, prostitution, pedophilia, and even if it does not employ content of obscene, unseemly or pornographic.
You or You are authorized to use the contents of the DASHI ™ Site solely for its intended purpose, and you may not expressly reproduce, post or publicly disclose, distribute, or otherwise make the content accessible to third parties for public communication or marketing purposes, and you may not change the content.
Any source code or software made available on the DASHI ™ Site and owned by DASHI ™ may not be used solely and solely for its intended purpose. For software that is properly identified as belonging to a third party, you or you must comply with the rules imposed by those third parties when using the software.
The Client or the User undertake to keep strictly confidential any access codes made available to them for their use on the DASHI ™ Site, being responsible for any damages or damages that may cause DASHI ™ or third parties, in unlawful or incorrect use of the DASHI ™ site, and undertakes to inform DASHI ™ immediately of any violations or misuse of which it becomes aware.
It is further expressly prohibited for you or the User to create or introduce on the DASHI ™ Site any type of virus or program that damages or contaminates you or to advise third parties to do so.
The Customer or User agree not to use the DASHI ™ Site chats, forums, or any other discussion groups for commercial purposes, including for the distribution of products or services, or for advertising purposes, or for joining any entities or organizations.
Customer or the User is solely responsible for the direct or indirect damages caused to himself or herself, to DASHI ™ or to any third party, in connection with his or her use of the DASHI ™ Site, and undertake to pay damages that may be attributed by reason of any action, claim or condemnation to which it gives rise.

Personal Data

Browsing the DASHI ™ website does not require any form of registration, allowing you to browse our website without providing us with any personal data. However, purchasing products, knowing promotional information and subscribing to newsletters necessarily requires the provision of personal data. DASHI ™ will only use personal data when it is provided by its owners, for the purposes provided and always with the consent of their owners.
The data controller is DASHI ™, committing the Client and User to provide and keep up to date personal data and ensuring that it is true.
For more information about Personal Data see our Privacy Policy here.
DASHI ™ Site Suspension or Termination
DASHI ™ may freely and at any time suspend or terminate access to and use of the DASHI ™ Site, without right to compensation or indemnification for Customers or Users.

Applicable Law

All questions not expressly regulated in these Terms and Conditions will apply to Portuguese Law. In the event of a dispute as to the validity, effectiveness, interpretation, integration, application or enforcement of these Terms and Conditions, DASHI ™ and the Customer agree that it be subject to the exclusive jurisdiction of the District Court of Porto, with express waiver of any other.


1. This section governs your registration and access as a DASHI ™ Customer, subject to all Terms and Conditions described herein that may affect you.
2. Any products, services and features made available to Customer DASHI ™ shall be governed by these Terms and Conditions.
3. Data and information provided under this registration process or collected during use of the DASHI ™ page will be automatically processed, dealt with by these Terms and Conditions and accepted by Customer upon registration on the DASHI ™ website.


1. Registering at DASHI ™ allows you to make purchases at the online store.
2. It is expressly prohibited for a Customer to have more than one DASHI ™ account.
3. Registration at DASHI ™ is done by completing the form.
4. All fields are required to be supplied except the field described as “I give DASHI ™ my consent to contact me, using the data completed on this form, for the purpose of sending promotional information.” And are indispensable for the completion of the DASHI ™ registration. If the Client does not fill them in, the registration cannot be done.
5. The Customer assumes full and exclusive responsibility for the authenticity, accuracy, veracity and timeliness of the data provided in the registration process.
6. The identification / authentication pair email and Password are the data that guarantee the legitimacy and confidentiality of access to the Client Area. Password is not transferable and is the sole knowledge of the Customer.
7. All data associated with the Customer are covered by the Privacy Policy which you can access here.

Customer Duties

1. The Client must ensure the confidentiality of Password and not allow its knowledge by third parties, making rigorous use, exclusively personal and assuming all risks inherent to its disclosure.
2. Customer undertakes to inform DASHI ™ immediately of any known breaches or misuse of Password.
3. The Client must memorize his Password and change it regularly, and always check the date / time of the last login made in the Client Area available in the Client Area and keep this information in a safe place, so to ensure that there will be no improper access.

Client Area Access and Use

1. Client Area access is reserved for DASHI ™ Clients.
2. Access to the Client Area is by entering the email and password.
3. All operations carried out in the Client Area are presumed to be carried out by the Client, and DASHI ™ shall not, under any circumstances, be liable for any abusive or fraudulent use.

Price, Billing and Payments

1. The use of the Client Area is free.
2. Customer may purchase products through the Customer Area.
3. Subscription to DASHI ™ products and services may incur associated costs, subject to the conditions applicable to those products and services. Customer accepts and authorizes the debiting of costs associated with subscribing for products and services through the Customer Area in conjunction with other services provided by DASHI ™.
4. Access and ordering of products through the Customer Area presupposes the knowledge and acceptance of the Terms and Conditions governing their provision, available for consultation at www.dashiofficial.com

Pre-Orders of Products Out of Stock

1.Pre-reservations are paid when the order is placed and the products are shipped as soon as they arrive at the warehouse.

2. If the order includes products in stock, these will be shipped as soon as the order is processed. Items in pre-reservation will be later shipped upon replacement.

Suspension and Termination of Service

1. DASHI ™ reserves the right to suspend or terminate access to the Customer Area, as well as request confirmation of any information provided by Customer.
2. It is the exclusive right of DASHI ™ to manage the disposition of all Client Area information, content and materials, as well as to delete, modify or add any content or functionality.
3. DASHI ™ reserves the right to take all steps it deems necessary to safeguard its rights in the event of an attempt or action that violates these Terms and Conditions and may suspend, block, restrict or terminate Customer’s access to Customer Area at its sole discretion, and Customer is not entitled to any compensation for this
4. Access and ordering of products through the Customer Area presupposes the knowledge and acceptance of the Terms and Conditions governing their provision, available for consultation at www.dashiofficial.com

Customer Communications

1. You expressly agree that the data you fill in at the time of registration will be used as a contact by DASHI ™.